Privacy Policy

This Privacy Policy explains any personal information that ECORR Pty Ltd ABN 25 646 795 020 (we / us / our) gathers and the practises we employ.

This Policy covers:

  • Information collected
  • Use and disclosure of information
  • Accessing and updating information
  • Security
  • Contact details.

We are committed to protecting the privacy of personal information in accordance with the National Privacy Principles under the Privacy Act and we comply with these and any other applicable laws to protect privacy. Please note that in accordance with the Privacy Act, the National Privacy Principles (and this Privacy Policy) may not apply in certain circumstances relating to:

  • Our handling of information relating to current or former employees
  • Our provision of services to State or Territory authorities
  • Our operations outside Australia relating to personal information of non-Australians.

Where this Privacy Policy refers to ‘personal information’, it means information about an individual from which their identity is apparent, or can reasonably be ascertained. An individual’s name and address are examples of personal information.

Personal Information Collected

We only collect personal information that is necessary for our functions and activities. We will not collect personal information in an unfair, unlawful or unreasonably intrusive manner.

In general, we try to collect personal information directly from individuals, however there are certain situations in which we may collect personal information about individuals from someone else. In either case, we will take reasonable steps to ensure that the individual is aware of the purposes for which the information is collected. In certain circumstances we may collect sensitive information such as health situation. We will only collect this information with the individual’s consent or otherwise in accordance with the law.

Use and Disclosure of Information

We will generally use and disclose personal information for purposes related to the main purpose for which the information was collected, or where the individual has consented to the use or disclosure. For example, we may provide personal information to our service providers who assist us in providing our services. These may include companies that help ECORR with data processing and data analysis. We will only disclose personal information to those third party service providers on a confidential basis so that the service provider can effectively provide those services.

Personal information may be shared between members of ECORR. In those cases, the purpose for which the information was originally collected will be taken into account. We may otherwise use or disclose personal information where required or authorised by law, which may include emergency situations and assisting in law enforcement.

Accessing and Updating Information

If an individual needs to access or correct any personal information we hold about them, they may contact us using the Contact Us page within this website. Individuals should provide as much detail as possible about the particular information sought, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information.

In certain circumstances, we may not be required by law to allow access to or correction of personal information. If that is the case, we will provide our reasons for that decision. We always take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date.

Security

We always take reasonable steps to protect all of the personal information we hold from misuse and loss and from unauthorised access, modification or disclosure. This protection applies in relation to information stored in both electronic and hard copy form.

Contact Details

Individuals who have any questions or feedback may find our contact details on the Contact Us page of our website.

Information on Website Use

Individuals may visit this website anonymously as we do not generally collect personal information when someone visits this website.

In common with many commercial websites, we may collect aggregated information which tells us information about visitors to this website but not the identity of those visitors. We do not match this aggregated information to any personal information. For example, we may collect information about the date, time and duration of visits and which pages of this website are most commonly accessed. This information is used by us to help to administer and improve the website.

Links

This website may, from time to time, contain links to the websites of other organisations and suppliers which may be of interest to visitors. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Contact Details

Individuals who have any questions or feedback about copyright, or who wish to make a complaint, or who would like to know which entities are part of ECORR, may find our contact details on this website.